Privacy Policy

This policy explains what information InMato collects, how we use it, and the choices you have. We collect only what we need to help you find and support your loved one — and we never sell your data.

What we collect

• Account info: name, email, phone, and preferred language.
• Who you're following: the people and facilities you search for and save.
• Subscription info: if you upgrade to InMato+, billing is handled by Stripe — we never see or store your full card number.
• Usage: searches, saved recipients, alerts, and support messages, used to run and improve the service.

How we use it

• To locate the facilities and people you search for.
• To send the alerts and updates you ask for with InMato+.
• To keep accounts secure and prevent abuse of the service.
• To respond to your requests and improve InMato.

Money and deposits

InMato does not collect, hold, or transmit funds. When you deposit money to someone in custody, you do so directly through the facility's own official provider, and that provider — not InMato — handles your payment information for the deposit.

Sharing

We share information only with the service providers that help us run InMato (such as our hosting, email, and payment processor for InMato+ subscriptions), and with authorities when legally required. We never sell your personal information.

Your rights

You can request a copy of your data, ask us to correct it, or deactivate your account from the Account screen at any time.

Contact

Questions about your privacy? Email privacy@beyondthewalls.com.